Shipping policy
At Senthera, we aim to deliver your favorite body care essentials quickly and safely, straight to your doorstep.
Shipping Locations
We currently ship across all serviceable pin codes in India.
Order Processing
- Orders are processed within 1–2 business days after successful payment.
- Orders placed on weekends or public holidays will be processed the next business day.
Delivery Time
- Standard Delivery: 3–7 business days, depending on your location.
- Remote or rural areas may experience slightly longer delivery times.
Once your order is shipped, you’ll receive an email and/or SMS with tracking details to monitor your delivery in real time.
Delays
While we strive for timely deliveries, please note that unexpected delays may occur due to factors beyond our control (e.g., weather, logistics issues, government restrictions). We appreciate your patience and understanding.
Missing or Damaged Packages
If your order is delayed, arrives damaged, or goes missing, please contact us within 48 hours of the expected delivery date at wecare@sentheraworld.com with your order number and details. We’ll work quickly to resolve the issue.